Shipping Policy
Shipping in Canada
- Orders over $50 (excluding tax) receive FREE SHIPPING
- Once an order is processed it will be shipped via Canada Post/UPS/FedEX (depending on your location)
- Once you place an order an email will confirm your order and delivery details. If you did not receive an order confirmation or tracking number, contact us directly to help you. Orders are processed Monday to Friday 9am-5pm PST (Canadian holidays apply)
- Orders placed will be processed within 1-2 days
- Once you place an order an email will confirm your order and delivery details. If you did not receive an order confirmation or tracking number, contact us directly to help you.
- Delivery typically takes 1 to 5 business days to arrive (times vary depending on location, weather, holidays and any courier delays)
- All rates are in CAD dollars
International Shipping
- We currently ship to the U.S., Taiwan, and China. If you located in another country, feel free to contact us. We will be happy to see if we can assist you.
- Please note that each country has different regulations regarding the import of health products, so be sure to familiarize yourself with your country's import regulations before placing an order.
- International shipping may incur customs duties, so please ensure you understand your country's regulations and pay any applicable duties.
FAQ
What is Your Standard Shipping Fee to Canada?
- Orders over $50 (excluding tax) receive FREE SHIPPING
When Will I Receive My Order?
Delivery typically takes 1 to 5 business days to arrive (times vary depending on location, weather, holidays and any courier delays)
Where do you ship from?
All our orders are shipped from the Canada warehouse.
What to do if my product was damaged during shipping?
While we take all necessary precautions during delivery, if a product arrives damaged or tampered with, photographic evidence may be requested, and a full refund will be issued. Please contact us.
Shipping costs apply, and the refund will be credited to your original method of payment.
